Frequently Asked Questions

Everything you need to know about your Kappa gear.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.

How do I know which size to choose?

Each product page includes a detailed size guide. Please note that our 'Authentic' collection features a slim, athletic fit, so we recommend sizing up if you prefer a looser feel.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment payments.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

Are your products authentic?

Yes, this is the official Kappa online store. All products sold here are 100% authentic and shipped directly from our warehouses.