Returns & Exchanges

At Kappa, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the product is in its original packaging to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided by the portal and securely attach it to your return package.

  • 3.
    Drop Off Package

    Take your package to any authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.

  • 4.
    Receive Refund

    Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.