Returns & Exchanges
At Kappa, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the product is in its original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided by the portal and securely attach it to your return package.
- 3.Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.
- 4.Receive Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
